Peach Lab Tampa (“Peach Lab,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (peachlabtampa.com), use our services, or interact with us at our studio.
By using our services or providing your information to us, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect personal information from you in several ways:
Information You Provide Directly:
Account & Booking Information: When you create an account, purchase a membership, or book a class, we collect personal information such as your name, email address, phone number, and billing/payment information.
Communications & Marketing Inquiries: When you contact us via our “Contact Us” or “Join Now” forms, or otherwise inquire about our services, we collect your name, email address, phone number, and any other information you provide. By providing this information, you are expressing interest in our services and consenting to be contacted. This information is stored in our Customer Relationship Management (CRM) system to manage our communications with you.
Sensitive Health Information: To ensure your safety, we may ask you to provide information about your physical health, such as injuries or pregnancy. You provide this information voluntarily. This information is stored as a note in your secure client file to allow our instructors to provide safe and appropriate modifications.
Information We Collect Automatically:
Cookies & Tracking Data: When you visit our website, we use cookies and similar tracking technologies (like Google Analytics and the Meta/Facebook Pixel) to collect information about your browsing activity. This may include your IP address, browser type, device type, pages visited, and the time and date of your visit.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Manage Our Services: To create and manage your account, schedule your classes, and process your payments for memberships and class packs.
To Ensure Your Safety: To be aware of any health conditions or injuries that may require class modifications.
To Communicate With You:
Transactional Messages (Clients): To send active clients class confirmations, waitlist notifications, appointment reminders, and important updates about their membership.
Marketing & Promotional Communications (Clients & Prospects): To send you email newsletters, special promotions, and information about our services. This includes placing you into automated email and text message workflows if you have provided your contact information via a website form.
Text Messages: To send promotional and class-related text messages. Your consent for this is obtained when you provide your phone number on our website forms or opt-in via your client profile.
To Improve Our Business:
Analytics: To understand how clients use our website and services, allowing us to improve user experience (via Google Analytics).
Advertising: To measure the effectiveness of our advertising and deliver relevant ads to you (via the Meta Pixel).
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third parties who help us operate our business:
Mariana Tek: Our studio management, booking, and payment processing is powered by Mariana Tek. Your account creation, class booking, client file (including health notes), and payment information are collected and processed directly by them. When you interact with our booking schedule, you are interacting with an embedded frame provided by Mariana Tek, which operates under its own privacy and cookie policies. You may see a separate cookie consent banner from Mariana Tek within this frame.
Email Marketing & CRM Providers: We use third-party providers to manage our email newsletters, automated workflows, and client communications.
Analytics & Advertising Partners: We share data collected by cookies and pixels with partners like Google and Meta to perform analytics and advertising services.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).
Cookies and Tracking Technologies
We use cookies, pixels, and other technologies to help us analyze web traffic, track the effectiveness of our marketing, and enhance your experience on our site.
Google Analytics: This service tracks and reports website traffic.
Meta (Facebook) Pixel: This tool helps us measure, optimize, and build audiences for our advertising campaigns.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Your Rights & Choices
You have control over your personal information.
Email Opt-Out: You can opt-out of receiving our marketing emails at any time by clicking the “Unsubscribe” link found at the bottom of every email.
Text Message Opt-Out: You can opt-out of our promotional and class-related text messages at any time by replying “STOP” to any message you receive. To re-subscribe, you can reply “START”.
Access & Correction: You can review and update most of your personal information by logging into your Mariana Tek account. For any information you cannot change, or to request correction or deletion of your data, please contact us.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
Children’s Privacy
Our services are not intended for individuals under the age of 16, as outlined in our Terms and Conditions. We do not knowingly collect personally identifiable information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Peach Lab Tampa Email: [email protected]